Privacy Policy:
The provision of quality healthcare requires a doctor-patient relationship of trust and confidentiality. Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. A full copy of our privacy policy is available on request.
Problems/Complaints:
We believe that problems are best dealt with within the practice. Please feel free to talk to your doctor or the receptionist about any problems you may have with the service we provide. More complex problems may be referred to the Practice Manager. However, if there is a problem you wish to pursue further, you may prefer to contact the W.A. Government Centre handling complaints:
The address is :
Health and Disabilities Services Complaints Office
G.P.O. Box B61
Perth W.A. 6838
Phone: 1800813583