MAKE A BOOKING

You can book an appointment online at any time by clicking the Book Now button. Alternatively, you can call us on (08) 9300 4599 from 8:00 am to make a booking.

Standard appointments are 15 minutes. To ensure we have enough time to provide thorough care, please book a long appointment if:

• You have several health concerns to discuss.
• You are a new patient.
• You require a Care Plan.
• You require a Mental Health Care Plan.
• Your baby is attending for a 6-week health check.

If all doctors are fully booked, we offer a daily cancellation list. If you would like to be added to the list, we will contact you as soon as an appointment becomes available.

BILLING POLICY

We are a private billing practice. This allows us to provide the highest standard of healthcare for you and your family.

For your convenience, we accept EFTPOS and all major credit cards.

Missed Appointments

A $30 fee applies to missed appointments. If you are unable to attend, please let us know as soon as possible so we can offer the appointment to another patient.

TELEHEALTH

Telehealth appointments are available by telephone or video consultation, depending on your preference.

Video consultations are simple to use and only require a smartphone or compatible device. Our reception team is happy to assist you with the setup process if needed.

Please note that Telehealth appointments are only available to patients who have attended the practice in person within the past 12 months.

Telehealth consultations are charged at the same fee as an in-person appointment.

FEES

The following patients are bulk billed Monday to Friday before 4:00 pm:

• Children under 12 years of age
• Age Pensioners
• Department of Veterans’ Affairs (DVA) cardholders
• Disability Support Pension recipients

Concession Card holders (excluding Age Pensioners and Disability Support Pension recipients) receive a $10 discount on standard private consultation fees, Monday to Friday.

Dr Tamla Wilke, Dr Nicole Ovens and Dr Cassandra Collyer privately bill all patients (excluding children under 5yrs)

All appointments after 4:00 pm Monday to Friday and all Saturday appointments are privately billed for all patients.